UCC Help Desk

Support Ticket Request

Submit only SIAS account recovery or UCC email account recovery concerns directly to the Web Administrator.

Security reminder: For security purposes, do not include your password in this form.

For security purposes, do not include your password in this form.

This support form is only for SIAS account recovery and UCC email account recovery concerns.

The issue will be sent to the UCC support team email on file. If you provide an email address, make sure it is active and accessible for responses and updates.

Tickets submitted without an official UCC email may take two to three working days to be verified and addressed.

Choose Submission Method

With Official UCC Email Use this if you already have an official UCC email account and only need account recovery support.

Without Official UCC Email / No Access to UCC Email Use this if your UCC email is unavailable and you can upload proof of UCC affiliation.

Requester Information

Full Name

Student/Employee ID Number

Department / Office / Program

Support Type

Personal Email (strongly recommended)

Contact Number

Proof of Identity / UCC Affiliation

Allowed examples: School ID, Employee ID, Registration Form, Certificate of Registration, Enrollment proof, or other valid proof of UCC affiliation.

Concern Details

Subject

Concern / Description

Describe what happened, but do not include your password.

Attachment / Screenshot (optional)

Allowed file types: jpg, jpeg, png, pdf. Maximum size: 5 MB.